What we are doing
Meals on Wheels processes are rapidly changing in order to reduce the potential spread of novel coronavirus (COVID-19) and ensure we can continue to deliver meals to the most vulnerable in our community. We are following advice from the health authorities, recognising that older people may be more at risk.
All volunteers and staff are following our standard food safety procedures, good hand hygiene, and as an extra precaution are using hand sanitising gel between each home they visit. We have also asked our volunteers social distancing recommendations (where possible) when delivering meals.
You can help
If you are a client and able to come to the door, we will deliver your meal either onto a tray or place on a chair or table just inside your door. We will make arrangements if you cannot easily get to the door to receive your meal.
What to do if you are a Meals on Wheels client and you are unwell
If you are unwell, have recently returned from an overseas trip, or have been told that you have been in contact with a person known to have the coronavirus please let us know by calling your local service in advance. We will make arrangements to ensure that you can still receive your home delivered meals, with some extra steps to keep our volunteers safe and well.
24-hour National Coronavirus Health Information Line
If you would like further factual advice about the coronavirus you can contact the 24-hour National Coronavirus Health Information Line on 1800 020 080 or read the information published on the Department of Health website.
Australian government site for the latest updates.
During this public health emergency we are doing all we can to protect our Meals on Wheels community and are asking for your support.